Frequently Asked Questions
I placed an order, however the invoice is to be paid by another company. Is this possible?
Yes, this is possible. When placing an order, it’s possible to select a different quotation address and delivery address. Do you have any questions, or do you need to make any changes? Please contact us.
Why do you need the company's VAT number?
Organizations ordering from within the European Union will have to pay 21% VAT. If you are outside the EU, you do not need a VAT number. Do you need help with placing your order? Please contact us.
Multiple employees of my company need to have access to the shop. Does everyone needs to create its own account?
No, you can make one account per company due to the VAT number. You can create an account that everyone in your company can use to place an order. It’s possible to change the delivery and quotation address. This makes it possible to place different order for different clients and projects.
Are the prices special to my company?
No, all prices are calculated the same for every company. Please consider that size, color, fabric, availability, market prices and transport can make a difference in the price.
Are you reachable per phone?
Yes, you can reach us by phone +31 10 76 02 224.
What information can I find under my account?
In your account you can find your name, address, contact information, VAT-number, invoices, and order history.
I have not received an email after registration
Please check the spam folder in your email. Have you not received the registration? Please contact us to solve the problem.